protogel168 Platform Privacy Notice
This page describes what we collect when you use protogel168 and how we keep that data protected. We at protogel168 run an online gaming and sportsbook service available where local law permits. When you open an account, deposit funds, place wagers on Liga 1 or live-dealer tables, or access your account from a mobile app, we collect certain information. We explain below what that is, how we store it, and who has access to it.
Our privacy commitments are straightforward: we collect only what we need to run the service, process payments, prevent fraud, and respond to support requests. We do not sell your personal data. We protect your account through encryption in transit and at rest on our servers.
What we collect on protogel168
We collect your email address and password during account opening. We also ask for your full legal name, date of birth, and residential address when your account is first verified. We request this information to comply with anti-money-laundering rules and to confirm you are of legal age in your jurisdiction.
We collect payment information at deposit time. If you use DANA, e-wallet, mobile banking, or local payment, we receive a transaction reference and confirmation from those e-wallet providers, but we do not store your e-wallet login credentials. If you deposit via bank transfer to our virtual account, we record the amount and the source bank so we can match your deposit to your account.
We log your game activity, bet history, and win/loss records when you play live-dealer games or bet on football matches. We also collect basic device information — your IP address, browser type, operating system, and mobile app version — so we can troubleshoot technical issues and detect unauthorized account access.
How we use your data
We use your personal information to manage your account, process deposits and withdrawals, calculate winnings, and comply with financial regulation. We share payment data with our payment processors and your bank or e-wallet provider to authorize transactions. We analyze game logs to detect irregular betting patterns that may indicate fraud or account compromise. We contact you by email only to send account notifications, respond to support queries, and notify you of policy updates.
We do not use your data for marketing or third-party advertising unless you opt in. We do not combine your protogel168 account data with information from other services or platforms.
Key data practices on protogel168
- We collect email, name, date of birth, and address during account verification.
- We store transaction records with online payment, e-wallet, mobile banking, and local payment for audit purposes.
- We do not sell or share your data with unrelated third parties.
- We retain transaction history for seven years to meet legal obligations.
- We encrypt your data in transit and at rest on our servers.
Third-party processors and storage
We host our servers with a third-party cloud provider, so your data may be stored outside Indonesia. Our payment processors for online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment receive transaction details as needed to authorize each deposit and withdrawal. Our customer support system logs your messages with our team so we can respond to technical issues and account questions.
Your rights and account deletion
We provide you with the ability to request a copy of the personal data we hold about your account. We will make corrections to your name, address, or contact details if you request them through account settings. We process deletion requests by email if you ask our support team to close your account permanently. We retain transaction history for a minimum of seven years to comply with anti-money-laundering law, so account closures do not remove historical records.
Our protogel168 privacy policy and contact
We review this policy annually and update it if our data practices change materially. We will notify you by email or display a notice on protogel168 if we make changes to how we collect or use your data. Your continued use of the service after such notice means you accept the updated terms.
We answer privacy questions through our customer support team. You can contact us via email or through the contact form in your account settings. We aim to respond to privacy requests within ten business days. Services on protogel168 are available only where applicable local law permits, and your rights under this policy are subject to the laws of your jurisdiction.